Privacy Policy

At Jets & Partners, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Request a booking or quote
• Subscribe to our newsletter or empty leg alerts
• Contact us through our contact form
• Communicate with us via email or phone

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Travel preferences and history
• Payment information (processed securely through third-party providers)
• Passport and identification information (for international flights)
• Special requests and dietary requirements

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website or source
• Click patterns and navigation paths

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process bookings, arrange flights, and provide customer support
• Communication: To send booking confirmations, flight updates, and respond to inquiries
• Marketing: To send promotional offers, newsletters, and empty leg alerts (with your consent)
• Personalization: To customize your experience and provide relevant recommendations
• Analytics: To understand how our website is used and improve our services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address fraud, security issues, and technical problems

3. How We Share Your Information

We may share your information with the following parties:

3.1 Service Providers

We work with third-party service providers who assist us in operating our business, including:

• Aircraft operators and charter companies
• Payment processors
• Email service providers
• Analytics platforms
• Customer support tools
• Cloud hosting services

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing activities
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at privacy@jets.partners.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your data.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: